This Privacy Policy explains what personal data pk985 collects from players in Pakistan, how that data is used, who it may be shared with, and what rights you have over your own information.
Our Privacy Commitments
These six principles underpin every data-handling decision made by the pk985 team. The full legal detail follows in the policy text below.
All data transmitted to and from the pk985 Platform is protected by 256-bit SSL encryption. Account credentials are stored using industry-standard hashing — never in plain text.
pk985 does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is used only for the purposes described in this Privacy Policy.
You have the right to access, correct, and request deletion of your personal data held by pk985, subject to legal retention requirements and the conditions set out in this Policy.
pk985 collects only the personal data that is strictly necessary to operate the Platform, fulfil regulatory obligations, and provide you with the services you have requested.
pk985 processes personal data in compliance with the requirements of its international gaming licence, including anti-money laundering and responsible gaming obligations.
Personal data held by pk985 is retained only for as long as is necessary for the stated purpose or as required by law. Data no longer needed is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how pk985 ("pk985", "we", "us", "the Company") collects, uses, stores, and discloses personal information obtained from individuals ("you", "User", "Player") who access or use the pk985 online casino and sports betting platform at pk985.org ("Platform").
By registering an account or otherwise using the pk985 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the pk985 Terms and Conditions, which you should review alongside this document.
pk985 is committed to protecting the privacy and security of its players. We process personal data only for lawful purposes, only to the extent necessary, and only for as long as required. This Policy explains exactly what that means in practice.
This Policy applies to all personal data collected by pk985 through the Platform, including data collected during account registration, deposit and withdrawal transactions, gameplay activity, customer support interactions, and any other point of contact between you and pk985.
For the purposes of applicable data protection legislation, pk985 is the data controller in respect of personal data collected through the Platform. As data controller, pk985 determines the purposes and means by which personal data is processed.
pk985 is operated under an international gaming licence. All data processing activities carried out by pk985 are subject to the data protection obligations imposed by that licence and by applicable law.
For any queries relating to data protection or to exercise any of the rights described in this Policy, please contact the pk985 data protection team via the contact details provided in Section 15 of this Policy.
pk985 collects the following categories of personal data from players registered on the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID / CNIC number | Account verification, KYC, age verification |
| Contact Data | Pakistani mobile number (03xx), email address, city of residence | Account management, support, communications |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bets placed, wagering patterns, login frequency | Service personalisation, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence | Support quality, dispute resolution, training |
| Verification Documents | Copies of CNIC, utility bills, payment method screenshots | KYC, AML, source-of-funds verification |
pk985 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data except where expressly required for identity verification purposes and only with your explicit consent.
pk985 collects personal data through the following means:
pk985 does not purchase personal data lists or acquire personal data from data brokers. All personal data held by pk985 relates to individuals who have interacted directly with the Platform or whose data has been provided to pk985 by a payment processor or verification service in connection with a specific transaction.
pk985 uses the personal data it collects for the following purposes:
pk985 processes personal data on the following legal bases:
pk985 does not sell or rent personal data to any third party. pk985 may share personal data with the following categories of recipient, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
All third-party service providers engaged by pk985 are required to process personal data only on pk985's instructions and in accordance with applicable data protection standards. pk985 does not permit third-party providers to use player data for their own independent purposes.
The pk985 Platform is operated under an international gaming licence, and some of the third-party service providers engaged by pk985 — including game studios, compliance technology providers, and platform infrastructure suppliers — may process personal data in jurisdictions outside Pakistan.
Where personal data is transferred internationally, pk985 takes reasonable steps to ensure that appropriate data protection safeguards are in place, including the use of contractual protections with the relevant third-party processors. By using the pk985 Platform, you acknowledge and consent to the transfer of your personal data on this basis.
pk985 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable law or licensing conditions. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.
pk985 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While pk985 takes all reasonable steps to secure your personal data, no internet-based transmission can be guaranteed as completely secure. You are responsible for maintaining the security of your pk985 login credentials and should contact support immediately if you suspect any unauthorised access to your account.
pk985 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They are used for the following purposes:
pk985 does not use third-party advertising cookies or permit third-party advertising networks to place tracking technologies on the Platform. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will affect your ability to use the Platform.
Subject to applicable law and the conditions of pk985's operating obligations, you have the following rights in relation to your personal data held by pk985. To exercise any of these rights, please contact pk985 via the details in Section 15.
Section 12 Continued
You may request a copy of the personal data pk985 holds about you. pk985 will respond within 30 days of receiving a valid request.
You may request correction of inaccurate or incomplete personal data. Corrections to account details can often be made via account settings directly.
You may request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to legal retention requirements.
You may request that pk985 restrict the processing of your data in certain circumstances, such as while a dispute over data accuracy is being resolved.
You may request that pk985 provide your personal data in a structured, machine-readable format where technically feasible and where processing is based on consent.
You may object to processing carried out on the basis of pk985's legitimate interests, including direct marketing communications, at any time by contacting support.
The pk985 Platform is strictly intended for adults aged 21 years and above. pk985 does not knowingly collect personal data from individuals under the age of 21. If pk985 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, any balance held pending investigation, and the personal data deleted as soon as practicable.
If you are a parent or guardian and believe that a minor in your care has created a pk985 account, please contact our support team immediately using the details in Section 15. Age verification is a mandatory component of the pk985 account registration and KYC process.
pk985 reserves the right to update this Privacy Policy at any time. Where changes are material, pk985 will notify registered players by email or via a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this Policy will be updated accordingly.
Your continued use of the pk985 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to any revised Policy, you should cease using the Platform and contact support to close your account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint regarding pk985's handling of your personal data, please contact the pk985 support team. Our data protection queries are handled by the compliance team, and you can expect an acknowledgement within 48 hours and a substantive response within 30 days.
Email: [email protected]
Please include "Privacy Request" in the subject line of your message, along with your registered username and a clear description of your query or the right you wish to exercise. For identity verification purposes, pk985 may request confirmation of your identity before processing a data rights request.
pk985 takes all privacy complaints seriously. If you are unsatisfied with our response, you may be entitled to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Your data is secure, your rights are respected, and the platform is built for Pakistani players. Explore everything pk985 has to offer — 21+ only.